Refund policy

We do not offer Refunds of any types on any type of Readings, Psychic , or spiritual services or any services provided. 

Returns are not applicable to this being an online service. 

We also do not accept cancellations on any services provided, once payment is made this is final. 

Terms of use- client agreement- disclaimers


Marlena and Wesley aka " stracks psychic" are professional evidential psychic mediums, intuitive life coaches, spiritual workers,spell casters, and distant chakra healers. Mix of psychic mediumship,tarot and oracle are used to look at situations from all angles as drawn. No divination tools are needed though,as they are highly intuitive and use the power of their 3rd Eye to connect with the Divine Source Energy through SPIRIT.

By participating in any live sessions and or scheduling a private session with Stracks Psychic you will be agreeing to the following : 

𝐃𝐎 𝐍𝐎𝐓 𝐒𝐂𝐇𝐄𝐃𝐔𝐋𝐄 𝐀𝐍 𝐀𝐏𝐏𝐎𝐈𝐍𝐓𝐌𝐄𝐍𝐓 𝐖𝐇𝐄𝐍: You are feeling anxious, upset for any reason or suicidal.Please contact a professional psychologist in your area, friend/family member or the suicide hotline at 1 800 273 TALK (USA). Veterans may call 1-800-273-8255, press 1 or text to 838255. For more information you may also go to this website 
https://suicidepreventionlifeline.org

Free reads or donation based reads on Lives are to give you a glimpse into Stracks Psychic abilities and what they provide during private sessions. Free readings are gifts and should be treated as such, so please be considerate and LEAVE A REVIEW.❤️

🔊LIVE reads are an OPPORTUNITY to experience Stracks Psychic gifts for a discounted donation. LIVE read specials are to serve as confirmation of Stracks Psychic gifts and encourage individuals to invest in their soul’s purpose and transformation through a private session. 

🔴Disclaimer: For entertainment purposes only. No advice given here should be regarded over the advice of any medical or legal professional. Stracks Psychic is not responsible for any actions or choices made free willingly by anyone who participated in ANY live or private session. LIVES/READINGS MAY NOT BE RECORDED for the purposes of redistribution and profit. They MAY NOT be used for commercial purposes. For example, you may not use the information given in a private reading from Stracks Psychic for your own YouTube, Facebook, Instagram, SnapChat readings (any other online source) and/or distribute the information given to any religious institution, group, church, professional psychic service. 
By way of booking or participating in your appointment/reading/live video you agree to the following:
That you are at least 18 years old and have voluntarily decided to book or participate in a reading for yourself.
That you understand that an intuitive psychic reading is in no way a substitute for professional medical, mental health, or spiritual counseling and treatment. I urge you to seek appropriate care for mind and body.
That you understand that Stracks Psychic or any other intuitive/psychic/medium, can not guarantee 100 percent accuracy of any statement and that Stracks Psychic does not include or guarantee predictions of the future in their practice. Stracks Psychic always urges people to remain authorities in their own lives. No psychic, medium, intuitive, or other counselor can tell you what to do or tell you who you are. Intuitives, psychics, and mediums and other such practitioners can be wrong, can interpret material incorrectly, or put language to the information they receive that miscommunicates, or only partly communicates, what they are seeing, sensing, hearing. Remember that intuitives encounter complex symbols, feelings, tastes, sounds, images, memories, and so on, which they then must rapidly translate into human language. Error is possible.
That you understand that you may receive information that you may consider unpleasant, painful, or emotionally difficult. We often encounter, pain, loss, grief, embarrassment, and other types discomfort when facing psychic, conscious or unconscious material. Intuitives may encounter this material. If you DO NOT wish to encounter this material, I urge you to seek another type of reading with another intuitive. 
That you understand that any mention of a person in your reading living or passed, fictional or real, takes place within the dome of your energy, your mind and your consciousness. I cannot and will not read for a person who is not present. However, I accept that relationships are central to our lives and that other people’s names or images may arise for you in the reading. By participating in a reading with me, you accept that I am not reading another person’s life, personality, disposition, action, or activity past, present or future. Your reading is about your thoughts, opinions and feelings and any mention of another person is never to be taken as objective truth of that person’s life, disposition, personality, or activities or actions. 
That you understand that our sessions are completely confidential and that neither you or I will publish any part of the session. Please note that Zoom, Skype, FaceTime, Google Hangouts, Dropbox, email, texts, another digital platforms may not be completely confidential in themselves and use of these platforms does entail certain risks.
That you accept that I encourage you to record your reading and that I can also record the reading and send it to you. You understand that neither I nor you will record without permission.
And now for the legalize:
By having a reading with me. you agree that you, your assigns, executors, guardians and other legal counselors, or entities release me, Marlena Strack, Wesley Strack and my employees or anyone associated with my business, from all known or unknown claims against me as a result of any information arising out of a reading that you received from me. You waive all claims, demands, compensation, actions, that I or anyone associated with me or any other participant in the reading currently or hereafter may have for any injuries perceived or real losses you may suffer or believe to have suffered because of or during your reading with me, Marlena Strack or Wesley Strack. You understand and agree that in the event that you, or anyone associated with you, bring a claim for damages against Marlena or Wesley Strack and any person associated with Marlena Strack or Wesley Strack as a result of Marlena Strack's actions, omissions and other acts, that you and/or your estate shall indemnify and hold harmless Marlena Strack and/or Wesley Strack and all persons associated with Marlena and/or Wesley Strack from any and all claims, actions, and or damages, legal and otherwise, including the cost and expense of and including reasonable attorney fees associated with defending such actions and claims.
That you agree that you engage in this reading at your own risk.
Thank you for understanding that I could not conduct a business wherein we must speak freely without this disclaimer and waiver. I strive to work ethically, to treat people with respect and dignity. I also understand that my style of reading is to be very free, open to spirit, to unconscious influences, and that I may use language that you may misunderstand or dislike. I strongly urge you to seek an intuitive with whom you feel comfortable, whose style resonates with you. If I am not that person, it is my wish and hope for you that you find exactly the right fit with a person who can help you grow. 

Upon booking and payment you agree that messages you receive are not a substitute for any advice, treatment or program you receive from a licensed medical, legal, financial or psychological professional. There is no guarantee or implied warranty and I will be not be responsible for any interpretations, decisions or actions taken by my clients.Disclaimer (YOU MUST BE 18 YEARS OLD OR OVER) 
Marlena Strack and Wesley Strack provides psychic readings to clients. Messages delivered to clients are from the spirits. Messages may be positive, negative, and/or indifferent; however, it is the client's sole/exclusive choice to adhere to the particulars of the readings, and whatever choice he/she(client) makes is his/her independent decision/responsibility. There are NO guarantees in the accuracy of Marlena Strack or Wesley Strack readings. Whatever decision and/or choice the client makes in reference to the spiritual messages may reap benefits and/or incur consequences for not following the design; however, the psychic is excluded and indemnified from any/all liability/responsibility for the same. As a psychic, Marlena Strack and/or Wesley Strack DOES NOT deliver any spiritual messages involving politics, gambling such as lotto numbers, monetary investments(brokerage), bets related to sports, government securities, mutual funds etc.. No one can be in the room with you during your reading UNLESS approved by Marlena Strack or Wesley Strack before hand. If a client is afflicted by a mental illness and/or emotional trauma that would be exacerbated by the delivery of spiritual messages, it is the client's sole responsibility to cancel the reading prior to the delivery. If you are emotionally upset and/or traumatized by any particulars revealed during a psychic reading it is your responsibility to seek professional help and/or call 911 if you feel your safety and/or someone else’s safety is at risk. As the client, please affirm/agree with the terms of this agreement. Note: this disclaimer does not expire, and it applies to every psychic reading the client books with Marlena Strack and/or Wesley Strack moving forward. In essence, this disclaimer covers all and any readings moving forward indefinitely.

Additional disclaimers:
DISCLAIMERS:
By way of booking or participating in your appointment/reading/live video you agree to the following:
That you are at least 18 years old and have voluntarily decided to book or participate in a reading for yourself. I’m sorry but I do not read for people under 18 years of age. 
That you understand that an intuitive psychic reading is in no way a substitute for professional medical, mental health, or spiritual counseling and treatment. I urge you to seek appropriate care for mind and body.
That you understand that I, or any intuitive/psychic/medium, cannot guarantee 100 percent accuracy of any statement and that I do not include or guarantee predictions of the future in my practice. I always urge people who see me to remain authorities in their own lives. No psychic, medium, intuitive, or other counselor can tell you what to do or tell you who you are. Intuitives, psychics, and mediums and other such practitioners can be wrong, can interpret material incorrectly, or put language to the information they receive that miscommunicates, or only partly communicates, what they are seeing, sensing, hearing. Remember that intuitives encounter complex symbols, feelings, tastes, sounds, images, memories, and so on, which they then must rapidly translate into human language. Error is possible.
That you understand that you may receive information that you may consider unpleasant, painful, or emotionally difficult. We often encounter, pain, loss, grief, embarrassment, and other types discomfort when facing psychic, conscious or unconscious material. Intuitives may encounter this material. If you DO NOT wish to encounter this material, I urge you to seek another type of reading with another intuitive. 
That you understand that any mention of a person in your reading living or passed, fictional or real, takes place within the dome of your energy, your mind and your consciousness. I cannot and will not read for a person who is not present. However, I accept that relationships are central to our lives and that other people’s names or images may arise for you in the reading. By participating in a reading with me, you accept that I am not reading another person’s life, personality, disposition, action, or activity past, present or future. Your reading is about your thoughts, opinions and feelings and any mention of another person is never to be taken as objective truth of that person’s life, disposition, personality, or activities or actions. 
That you understand that our sessions are completely confidential and that neither you or I will publish any part of the session. Please note that Zoom, Skype, FaceTime, Google Hangouts, Dropbox, email, texts, another digital platforms may not be completely confidential in themselves and use of these platforms does entail certain risks.
That you accept that I encourage you to record your reading and that I can also record the reading and send it to you. You understand that neither I nor you will record without permission.
And now for the legalize:
By having a reading with me. you agree that you, your assigns, executors, guardians and other legal counselors, or entities release me, Marlena Strack, Wesley Strack and my employees or anyone associated with my business, from all known or unknown claims against me as a result of any information arising out of a reading that you received from me. You waive all claims, demands, compensation, actions, that I or anyone associated with me or any other participant in the reading currently or hereafter may have for any injuries perceived or real losses you may suffer or believe to have suffered because of or during your reading with me, Marlena Strack or Wesley Strack. You understand and agree that in the event that you, or anyone associated with you, bring a claim for damages against Marlena or Wesley Strack and any person associated with Marlena Strack or Wesley Strack as a result of Marlena Strack's actions, omissions and other acts, that you and/or your estate shall indemnify and hold harmless Marlena Strack and/or Wesley Strack and all persons associated with Marlena and/or Wesley Strack from any and all claims, actions, and or damages, legal and otherwise, including the cost and expense of and including reasonable attorney fees associated with defending such actions and claims.
That you agree that you engage in this reading at your own risk.
Thank you for understanding that I could not conduct a business wherein we must speak freely without this disclaimer and waiver. I strive to work ethically, to treat people with respect and dignity. I also understand that my style of reading is to be very free, open to spirit, to unconscious influences, and that I may use language that you may misunderstand or dislike. I strongly urge you to seek an intuitive with whom you feel comfortable, whose style resonates with you. If I am not that person, it is my wish and hope for you that you find exactly the right fit with a person who can help you grow. 

Upon booking and payment you agree that messages you receive are not a substitute for any advice, treatment or program you receive from a licensed medical, legal, financial or psychological professional. There is no guarantee or implied warranty and I will be not be responsible for any interpretations, decisions or actions taken by my clients.Disclaimer (YOU MUST BE 18 YEARS OLD OR OVER) 
Marlena Strack and Wesley Strack provides psychic readings to clients. Messages delivered to clients are from the spirits. Messages may be positive, negative, and/or indifferent; however, it is the client's sole/exclusive choice to adhere to the particulars of the readings, and whatever choice he/she(client) makes is his/her independent decision/responsibility. There are NO guarantees in the accuracy of Marlena Strack or Wesley Strack readings. Whatever decision and/or choice the client makes in reference to the spiritual messages may reap benefits and/or incur consequences for not following the design; however, the psychic is excluded and indemnified from any/all liability/responsibility for the same. As a psychic, Marlena Strack and/or Wesley Strack DOES NOT deliver any spiritual messages involving politics, gambling such as lotto numbers, monetary investments(brokerage), bets related to sports, government securities, mutual funds etc.. No one can be in the room with you during your reading UNLESS approved by Marlena Strack or Wesley Strack before hand. If a client is afflicted by a mental illness and/or emotional trauma that would be exacerbated by the delivery of spiritual messages, it is the client's sole responsibility to cancel the reading prior to the delivery. If you are emotionally upset and/or traumatized by any particulars revealed during a psychic reading it is your responsibility to seek professional help and/or call 911 if you feel your safety and/or someone else’s safety is at risk. As the client, please affirm/agree with the terms of this agreement. Note: this disclaimer does not expire, and it applies to every psychic reading the client books with Marlena Strack and/or Wesley Strack moving forward. In essence, this disclaimer covers all and any readings moving forward indefinitely.

No opinions or information expressed in any digital media or private consultation with Marlena or Wesley Strack is to be considered as any kind of medical or psychological diagnosis or treatment for any condition. Information provided is for general information purposes only. Do not ignore advice from a qualified professional based upon any digital information or consultation by me.All psychic readings and consultations are intended to offer an insight into a person’s personal life and do not in any way, constitute legal, financial, or professional advice. By engaging in a reading with any psychic, you understand that psychic experts do not diagnose illnesses, including questions pertaining to pregnancy and death.       

This reading and also any type of spiritual work or spell work is a form of experiment; no claims are made and results cannot be guaranteed. The medium is not here to tell fortunes but to try to give evidence of survival which may include a glimpse from spirit as to the overall situation of the individual at that particular time. He/she can only give communications received through his/her own spiritual connection.

You understand that Marlena or Wesley Strack cannot make any warranties or guarantees regarding the information he/she provides and that he/she cannot be held responsible or liable for the actions you take as a result of a resding,session or spiritual spell work provided. You are completely responsible for any actions you take after any consultation.I am not a doctor, therefore I cannot give out medical advice; please seek help from a doctor. Any and all legal advice must be given by a professional. The provided services are not recognized scientifically and therefore no results can be guaranteed. Said services are not fit for all purposes, they should be viewed as entertainment only. This site is intended for entertainment purposes only. I cannot and do not interfere with free will, you and only you are responsible for your life.

We are also NOT responsible for fake profiles, fake pages, clone pages ran by someone other than stracks psychic, alternate websites will at times steal or images info etc to try to claim them as their own....please beware of platforms, and or including payment methods that differ from our actual accounts or with misspelled words... that are scammers pretending to be us. It is YOUR responsibility to check the payment address fully of who you are sending to and you're more than welcome to verify that it's us you're sending it too from this page directly or via video chat to prove identity..... you MUST fully key in out payment address and not use auto correct etc. Especially on places like cash app where there are known scammers we have placed caution memos about. For instant do not key in just $stracksp in the payment method field If our payment address is $strackspsychic u must key in the entire payment user name or it will not be our LEGIT account. Any questions please ask us. We, stracks psychic will not be liable or responsible for overpayment by client, refunds, reimbursements, nor will we be at any kind of loss or agreement to read or provide services that we did not properly receive payments for. Thank you for your understanding! Please be careful online! We will also never ask you to sign up for services etc. Or message you saying you won something etc.